Corrections policy

Draft — requires owner review before launch.

We get things wrong sometimes: a price moves, a specification is mis-transcribed, a link breaks. Fixing that quickly and visibly is part of how LumiSouq earns trust.

How to report an error

Send us the details through our contact page. It helps if you include:

• the URL of the page where you saw it;
• the sentence or figure you believe is wrong;
• what the correct information is, and a source if you have one (the retailer page or the manufacturer's site).

What we correct

• Prices, currencies and availability that no longer match the retailer.
• Specifications, model numbers, and warranty, delivery or returns terms.
• Product, brand and store names, and inaccurate translations.
• Broken links, or links that lead to a different product.
• Any claim our data does not support — we remove or rewrite it.

A disagreement with an editorial judgement (such as the order of our picks) is not an error, but we still want to hear it and we revisit our picks when new information arrives.

Our timeline

• We acknowledge every report within two working days.
• Errors that could affect a purchase decision — price, warranty, availability — are reviewed and corrected within five working days, or the information is removed until we can verify it.
• Everything else is handled in the page's next update cycle.

How we record a correction

When we correct something material, we update the page's "last updated" date and add a short correction note at the foot of the page saying what changed and when. We do not delete pages to hide a mistake.

Related policies

See also our editorial policy and our affiliate disclosure.